The Internet of Things (IoT) combines software, microprocessors, data storage, hardware, and connectivity to provide capabilities that transcend and cut across traditional products/services boundaries. These complex systems of smart, interconnected devices are fast becoming a necessity for a wide range of business operations, including healthcare, connected vehicles, manufacturing, and agriculture. IoT offers high product utilization and reliability hence exponentially increasing opportunities for new functionalities.
At first, only a handful of businesses were ready to embrace this new innovation, but after seeing how much IoT had accomplished for organizations that adopted it, the rest quickly followed suit. Today, millions of businesses are reaping the benefits of the magic of smart, interconnected devices. IoT can make a big impact on how businesses design, produce, and market their goods; that’s no secret. But can IoT help an organization optimize/automate their business processes?
IoT Remote Monitoring and Alerts
Yes, IoT can help organizations optimize or automate their business processes through the remote monitoring and alerts functionality. IoT remote monitoring and alert is the process of using IoT devices to collect data from business assets and using the data to prompt alerts and actions automatically. Some of the alerts and actions that can be triggered automatically include operational processes such as maintenance requests and remote diagnostics.
IoT remote monitoring and alerts system offers a lot of opportunities for businesses. Think of it as your assets’ eyes and ears that can actually talk to you in real-time. With an IoT remote monitoring and alerts solution, you can monitor your assets from anywhere. As a result, businesses have more visibility into the status of their operations and can respond to current conditions quickly and automatically. A traditionally manual and time-consuming process can be made rapid, dynamic, and highly mechanized.
How Does IoT Remote Monitoring and Alerts Can Help Automate Business Processes?
By definition, the word ‘automation’ simply means introducing automatic equipment in the manufacturing or other business processes. When adopted in an organization, IoT remote monitoring and alert starts by increasing visibility and reducing monitoring costs, but it doesn’t stop there. It makes targeted improvements in your business processes. Here are some of the ways through which IoT remote monitoring and alerts automates/optimizes your business processes:
1. Providing New Business Insights
Big Data and the Internet of Things (IoT) were the first innovations to ever bring info from diverse data silos together and correlate them. When you bring IoT remote monitoring and alerts into the equation, you can easily identify potential opportunities and spot various trends within your organization. From there, you will be able to tell when something is wrong within the business process and then use the data at your disposal to explore innovative business models that can correct the problem.
Any new model you come up with will provide novel ideas on how to further automate your business processes to prevent the issue from ever reoccurring. But besides helping you automate your business processes, new insights from IoT remote monitoring and alerts can also help you open up new revenue streams. Rolls-Royce, a leading automobile manufacturer, is making a lot of money from enhanced data insights they generate from clients.
2. Facilitating Easier Product Design with Guided Innovation
IoT remote monitoring and alerts solutions drive innovation, inform future development, and guide product design. The design team can use operating temperature and other types of performance data to look into what was under-designed by comparing it side by side with the initial design specifications. Designers can also use inbuilt sensors to collect important data such as the most or the least used features and know what feature(s) not to include in future designs.
When you reduce unused features of a product, you can create a product that’s more intuitive or simpler to use, and at the same time, reduce your production costs. Easier production design makes the automation of the manufacturing process easier too. With fewer design features to accommodate, you can greatly optimize the production process. Overall, a simpler product design that comes from innovations facilitated by the IoT monitoring and alerts system significantly contributes to the automation of the manufacturing process.
3. Better Maintenance
IoT remote monitoring and alerts solutions collect, store, and analyze historical data. This enables the maintenance team to establish, with a mathematical degree of accuracy, that something is broken and needs repair or replacement. That way, IoT remote monitoring and alerts solutions eliminate all the problems associated with fixed maintenance schedules.
For instance, there have been many cases where technicians, instead of servicing the worn-out part of a piece of equipment, remove a part that’s still functioning properly. The equipment goes hand in hand with automation. If the equipment isn’t working properly, the business will not be able to harness the full potential of automation. By facilitating better maintenance, IoT remote monitoring and alerts solutions improve the automation of business processes.
4. Improved Customer Service and Field Maintenance
Field maintenance and customer services are always on top of any successful business in the industry. If you want to be better at these two functions that go hand in hand, you need to invest in a system that shares performance data provided by the product’s inbuilt sensors. An IoT remote monitoring and alerts solution provides exactly that, and even more.
Such a system will ensure that you show up at the customer’s door prepared – no need to reschedule the appointment and prolong the repair process, which can end up frustrating the customer. This system will provide remote diagnostics to ensure that the technicians arrive with the right workflows, parts, and tools to ensure that the problem is fixed on the first visit. By so doing, IoT remote monitoring and alerts solution helps automate the customer service, which is a very important part of an organization’s business processes.
5. Cost-Effective Energy Management
Offsite monitoring and management of energy can optimize energy load balance, which in turn helps you keep energy costs at the bare minimum. Now, the only kind of interconnected system of devices that can help you do that is an IoT remote monitoring and alerts solution. This system transforms data into actionable insight and turns your organization from a reactive to a proactive approach. Being proactive means that you can use the data and insights provided by the system to identify potential problems and fix them before they occur thereby minimizing or completely eliminating downtime.
High energy costs and downtime are two of the biggest enemies of automation/optimization of business processes. Optimization requires mechanization, which, if not checked, can consume a lot of energy. We all know that energy can be quite expensive. If the company finds that it can’t keep up with high energy cost, the management may decide do away with automation. Therefore, by providing insights that keep energy costs low, IoT remote monitoring and alerts help keep business process automation or optimization alive.
The Internet of Things (IoT) can be leveraged across the entire operation of a business. But without an IoT remote monitoring and alerts solution, your organization will not be able to fully harness the potential of IoT. This functionality increases visibility into your business processes and reduces monitoring costs. An IoT remote monitoring and alerts solution securely connects, tracks, and monitors your organization’s most important assets by taking advantage of IoT to help automate/optimize your business processes.